• Do you have the latest version of the current software? Please visit our website www.mobicoverter.com for the latest version.
• If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:
  • Order reference number;
  • Version (from About window) ;
  • Where did you get this software?
  • Is there a Firewall or an AntiVirus software installed on your machine?
  • Operating system, including service packs and the third installed;
  • Description of your problem (as much information as possible to retrieve the problem), you can email us the error image (screen shot) to help us address your problems;
  • Any additional information, which may help.

3GP/mobile/iPod/PSP Converter(3GP & MP4 Converter) supports can help your to convert FLV, MPEG1, MPEG2, MPEG4, WMV, MP4, 3GP, 3GP2, MOV, RM, DV, YUV, H.264/MPEG-4 AVC vidoes to cell phone 3gp, 3g2 and MP4 video, and both Apple iPod and SONY PSP are supported.

• Windows 98/ME/NT/2000/XP/2003/Vista;
• Internet Explorer 5.0 or above;
• Intel or AMD CPU 750MHz or above
• 128 MB RAM or more;
• 100 MB free disk space in system drive;
• At least 800*600 screen solution.

We offer an online purchase link which is encrypted and secure. Just go to purchase.html to fill in your payment information, immediate online delivery!

In addition the on line credit card order, the following orders are also available:

   ·Fax Order Line - available 24/7
    International Fax Number : +1-858-777-5553

   ·Check / Money Order:
         Plimus, Inc.
         3830 Valley Center Dr. Suite 705 PMB 851
         San Diego, CA 92130
         USA

   ·Credit Card Order by Phone: To place your order by phone call us with your credit card information ready at 1-866-312-7733 or 1-858-350-7473

No! All updates are free to registered 3GP/mobile/iPod/PSP Converter users.

• Open Internet Explorer, paste the download link to your Internet Explorer address;
• Press "Enter" and click "Save" in the pop up download box;
• Specify a folder to save the software into your hard disk, you will begin to download the software;
• After download finishing, install it onto your computer.

Note: If you have ever installed the evaluation version of 3GP/mobile/iPod/PSP Converter on your computer, please uninstall it completely before you install the full version.

If you register and, for whatever reason, you do not receive an email with a registration code, please send an e-mail to support@mobicoverter.com. Once we receive the request, we'll try to re-send your code as soon as possible!

Open the folder where did you install the 3GP/mobile/iPod/PSP Converter, the you will see a folder which named Custom, open it, and all your saved profiles can be found there. I.E.: C:\Program Files\3GP mobile iPod PSP Converter\Custom\

We have provided dozens of codec profiles for most popular cell phone models, such as Sony Ericsson, Nokia, Motorola, Samsung, LG, Simense, Pansonic, Sanyo, NEC and so on, to get the newest Codec Profiles, click "Update Codec Profiles Online" in the "Tools" menu;

If you have a phone from a manufacutrer that is not listed, please config output format manually or Submit a ticket for help...

• Launch the application, and then choose SONY PSP in the Mobile list, then click the "Encode" button to convert the movies to PSP format(MP4);
• Remember, you must use names like M4V00001.MP4, M4V00002.MP4...
• Connect the PSP to your Windows using the USB connection, then create the following directories in the ROOT of the drive (i.e. NOT in the PSP directory): MP_ROOT/100MNV01
• Now copy the MP4 and the THM files to the MP_ROOT/100MNV01 directory. Dismount the PSP memory stick drive;
• Go to the Movies menu on the PSP. You should now see the movie and be able to play it. Pressing the triangle button gives access to menu options. Among these you will find one for screen size. This allows letterboxed movies to use the whole screen. Scroll through the options using the circle button. When you’re happy with the format, press the triangle button again.

• Launch the application, and then choose Apple iPod in the Mobile list, then click the "Encode" button to convert the movies to iPod format(MP4);
• Open iTunes and select File > Add to library, Select the encoded file to add it to your iTunes library.
  
• Connect your iPod, and let iTunes synchronize it automatically, or select manually by ctrl-clicking the iPod icon in iTunes and choosing "Update":
  
• Unmount and disconnect your iPod. Go the the Videos menu on the iPod. You should now see the movie name listed and you can select it to play.

YouTube Video Downloader is freeware that can let you download favar videos from YouTube, and then you may convert them to cell phone, iPod and PSP format by 3GP/mobile/iPod/PSP Converter.

• Windows 98/ME/NT/2000/XP/2003/Vista;
• Internet Explorer 5.0 or above(MSXML 2.0 is necessary);
• 128 MB RAM or more;
• 1 MB free disk space in system drive;